Here's a hard truth: a potential client just visited your website, scrolled for about seven seconds, and clicked away to your competitor. Not because their site looked better. Not because they had lower prices. But because your website sounded exactly like every other professional in your industry.
You've invested in professional photography. You've got a clean layout. Your services are clearly listed. So why aren't you converting visitors into leads?
The answer is painfully simple, your copy is invisible. It blends into the sea of sameness that floods every industry, from real estate to consulting to trades. And in a world where prospects make snap judgments, sounding generic is the fastest way to lose jobs you never even knew were on the table.
Consider this: when someone lands on your website, they're not just browsing. They're actively comparing you to the three or four other tabs they have open. Your competitors. The question running through their mind isn't "Is this person qualified?" It's "Why should I choose THIS person over everyone else?"
When your website can't answer that question in seconds, you've already lost.
Generic website copy creates a trust deficit. Here's why:
The businesses winning today aren't necessarily the most talented or experienced. They're the ones who've mastered strategic positioning, communicating their unique value in a way that resonates with their ideal clients.

Let's get specific. Pull up your website in another tab and see how many of these phrases (or versions of them) appear on your pages:
| Generic Phrase | Why It's Killing You |
|---|---|
| "We're passionate about what we do" | So is everyone. This tells prospects nothing. |
| "Customer satisfaction is our priority" | Expected, not exceptional. It's table stakes. |
| "With years of experience…" | Vague and forgettable. Experience doing what, exactly? |
| "We offer quality service at competitive prices" | Translation: "We're average and we'll negotiate." |
| "Your trusted local [industry] professional" | Trust is earned through specifics, not claimed through adjectives. |
| "We go above and beyond" | Prove it. Show it. Don't just say it. |
If you cringed reading that list, you're not alone. These phrases have become so overused they've lost all meaning. They're the white noise of professional services websites.
Here's what's really happening when your website sounds like everyone else:
The fix isn't about being controversial or gimmicky. It's about being specific, authentic, and client-focused.

Ready to stand out? Here's your action plan for transforming generic copy into conversion-driving content.
Ask yourself: "What can I honestly say I'm the ONLY one who does?"
This doesn't have to be revolutionary. It could be:
Pro tip: If you can't find your "only," look at the intersection of your skills, your process, and your ideal client. The combination is often unique even when individual elements aren't.
Every time you're tempted to write "quality," "professional," or "experienced," stop. Instead, provide proof.
| Instead of… | Write… |
|---|---|
| "Quality workmanship" | "Every project backed by our 5-year guarantee" |
| "Experienced professional" | "427 successful settlements in the Northern Suburbs since 2018" |
| "Excellent communication" | "You'll receive a progress update every Tuesday and Friday at 4pm" |
Specificity builds trust. Vague claims create skepticism.
Generic copy tries to appeal to everyone. Effective copy speaks directly to your ideal client's exact situation.
Instead of: "We help clients achieve their real estate goals."
Try: "Overwhelmed by the Brisbane market? We help busy professionals find their first investment property, without spending weekends at open homes."
See the difference? The second version:
Here's a secret: your competitors are probably playing it safe too. Which means showing genuine personality is a competitive advantage.
This doesn't mean being unprofessional. It means:
If you're known for your straightforward approach, let that come through. If clients love your sense of humour, don't sanitise it out of your copy.

The biggest mindset shift? Your website isn't about you. It's about what you do for your clients.
Restructure your key pages to follow this formula:
This framework forces you to write from your client's perspective, which automatically eliminates generic, self-focused copy.
Before you close this article, take action. Set a timer for 30 minutes and do the following:
The businesses that thrive don't just deliver great work: they communicate their value in ways their competitors haven't figured out yet.
Your website is often your first impression. Make it impossible to forget.
Need help transforming your website copy from forgettable to magnetic? Explore how Content Charlie can help you craft messaging that actually converts.